Share data

[KateR]

Hi I have a huawei p smart contract and want to share my data with a huawei y6.  I have gone into my 02 and followed the share data but it wont let me click on my device or my daughters.  There is no live chat available and i cant speak to anyone on the phone.  Can anyone help me, thanks

[MI5]

@KateR 

The device you want to share with needs to be on a sharer plan https://www.o2.co.uk/sharer-plans

[KateR]

Thanks, Ive looked that up but when I see my device and my daughters there is othing for me to tick or open to share it with

[Cleoriff]

@KateR 

You need to contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

0800 587 4005 is the best to call. Or go instore and they will sort it for you

[MI5]

@KateR 

Your tariff needs changing as I mentioned earlier.

Either call customer service or pop in to your local O2 shop for help.

[KateR]

Okey doke, thanks

[gmarkj]

Or you could turn your phones hot spot mode on and tether?

[MI5]

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@gmarkj wrote:
Or you could turn your phones hot spot mode on and tether?

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Assuming you were in the same room with both phones, yes.

[gmarkj]

Well, close enough to get signal but yes you would need to be reasonably close together!