on 21-01-2022 04:04
This is two days now that my service on my phone has been down!!! when out and about i have no service!!! now I’m on the home Wi-Fi it works great but I really need my phone.
when the service goes down I don’t receive text messages any messages for that matter can’t make or receive calls ,emails or anything my other family members r 02and there’s is working fine so it can’t be the area please help
Solved! Go to Solution.
on 21-01-2022 07:38
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Check this help guide too Guide: How can I sort out my network issues?
on 21-01-2022 07:38
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Check this help guide too Guide: How can I sort out my network issues?