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Jade19
Level 1: Joiner
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Hi I reported my phone lost yesterday at half ten on the morning and I have found it now ring back up yesterday to get my services back on they said it will take 24hrs and still have nothing I can’t ring out text or get into my iCloud , I can’t receive calls or texts 

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Bambino
Level 77: Grand Master
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@Jade19 Instructions on how to download and use Skype to call O2 can be found here: Guide: Coronavirus Community Help and Support 

You can also try to reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Bambino
Level 77: Grand Master
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@Jade19 Instructions on how to download and use Skype to call O2 can be found here: Guide: Coronavirus Community Help and Support 

You can also try to reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Cleoriff
Level 94: Supreme
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HI @Jade19 

It could take up to 48hrs for normal service to be returned.

This looks like something you’d need to call O2’s customer service team about – give them a call on 202

or 0344 809 0202 (or Payment management number -0800 902 0217 )

If you have no access to a phone then use Skype to call 0800 032 1402

Or social media

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

 

 

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