cancel
Showing results for 
Search instead for 
Did you mean: 

Serial Number Entery

AuraC
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, 

I recently got a new o2 sim card and wanted to transfer my old number onto the new sim card. 

After going through the form and getting towards the end, as i go to type in my serial number it will not let me delete the exemplary one or type in mine!!!

Can someone help please? 

Message 1 of 4
683 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 150436 Posts
  • 642 Topics
  • 28644 Solutions
Registered:

@AuraC 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
676 Views

Oxonian
Level 36: Perceptive
  • 10274 Posts
  • 251 Topics
  • 32 Solutions
Registered:

@AuraC 

 

This might help :-

 

Guide: Migration & porting into O2 

 

 

Message 3 of 4
654 Views

MI5
Level 94: Supreme
  • 150436 Posts
  • 642 Topics
  • 28644 Solutions
Registered:

snigger.gif

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
652 Views