Solved: Screen on Samsung S21 Plus has gone black

Black-Screen · ‎18-02-2022

Hi

I have a Samsung S21 Plus, under 10 months old and whilst using it last night, the screen just turned black.

The touch screen element still seems to work, although I cant see anything. I can receive calls and make calls through voice activation.

It wasn't dropped or it hasn't got wet.

gmarkj · ‎18-02-2022

Contact Samsung support in the first instance @Black-Screen

Or you can try o2, but their repair service does not have the best reputation...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎18-02-2022

Contact Samsung support in the first instance @Black-Screen

Or you can try o2, but their repair service does not have the best reputation...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Black-Screen · ‎18-02-2022

Thank you

O2