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Scam text, or real O2 message?

psibernaut
Level 1: Joiner
  • 2 Posts
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Registered:

Hi, 

I received the following message from the phone number 20255.

 

Hi [my name], thanks for being with O2. Your feedback means a lot to us. To help us improve the way we do things, please spare a few minutes to share your experience with the O2 mobile network, using the link below.

Click here to give your feedback
https://ql.tc/b/s1YZQW6N

Reply STOP to opt out of further messages.”


I thought it wise to check before following the link. 🙂

 

Is it legitimate, or should I report it as a scam?

 

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MI5
Level 94: Supreme
  • 150554 Posts
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Registered:

@psibernaut 

It leads to a genuine VMO2 survey page.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
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MI5
Level 94: Supreme
  • 150554 Posts
  • 645 Topics
  • 28680 Solutions
Registered:

@psibernaut 

It leads to a genuine VMO2 survey page.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
615 Views

psibernaut
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks! Can’t be too careful, eh? 😉

Message 3 of 4
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MI5
Level 94: Supreme
  • 150554 Posts
  • 645 Topics
  • 28680 Solutions
Registered:

Absolutely @psibernaut 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
428 Views