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Santander OTP not received

Jayef
Level 2: Apprentice
  • 8 Posts
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Just switched to O2 from Sky, & trying to register a new OnePlus phone using Santander app.

 

Problem is that Santander OTP is not being received. All other text sending & receiving is fine.

 

I see others have had a similar problem, but can't find a solution.

 

Any advice please as to next steps to fix.

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eugenius_k
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I am having this problem too

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eugenius_k
Level 1: Joiner
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Anyone online?

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MI5
Level 94: Supreme
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Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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