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AnnaJab · ‎16-01-2023

Hi I have a question. I took the phone for 3 years in o2. I'm over 2 years old on my phone and something is starting to happen to my screen. My question is if o2 can attempt to fix it? Since my phone is not paid off to the end

MI5 · ‎16-01-2023

@AnnaJab

Warranty is for 2 years so outside of that, you will need to pay for any repairs.

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-01-2023

@AnnaJab

Warranty is for 2 years so outside of that, you will need to pay for any repairs.

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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