cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy Watch 4 Will not connect.

DrewIvens
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have refreshed my Contract with a new Galaxy Watch 4, it will not connect or register, I am very disappointed and wish to return it at no cost to myself. I work in IT so I am not new to any technical issues, but the device that has been provided does not connect to the latest Wearable application. Checked all the forums, followed all the guides. It simply does not pair, I wish to return the device.

Message 1 of 2
550 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@DrewIvens 

Returns help here https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
546 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@DrewIvens 

Returns help here https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
547 Views