cancel
Showing results for 
Search instead for 
Did you mean: 

SIM not provisioned

Rainbowrachael2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently upgraded and my old SIM is saying not provisioned my new phone came and says exactly the same. I can5 text or call help I need to make calls!!

Message 1 of 2
110 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 86960 Posts
  • 594 Topics
  • 5120 Solutions
Registered:

Keep rebooting the new phone till it comes online

If still a problem

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

 

 

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




View solution in original post

Message 2 of 2
107 Views
1 REPLY 1

jonsie
Level 94: Supreme
  • 86960 Posts
  • 594 Topics
  • 5120 Solutions
Registered:

Keep rebooting the new phone till it comes online

If still a problem

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

 

 

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 2 of 2
108 Views