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SIM card issue

CraigHarris
Level 1: Joiner
  • 2 Posts
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on ‎31-01-2022 20:10

on ‎31-01-2022 20:10

hi team, 

I recently received a new device for my upgraded contract. I was told to use the same SIM card, but it isn’t receiving or making calls. Can you look into this and fix for me please? 

many thanks 

 

Craig 

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jonsie
Level 94: Supreme
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on ‎31-01-2022 20:18

on ‎31-01-2022 20:18

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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