SIM activation

[JonMarchant]

Activation of replacement SIM SSN [removed] has failed.
Old SIM [removed] remains active.

Unable to find replacement SIM SSN in the "Activate SIM" window.

[mod edit: as this is publicly viewable we've removed some sensitive information. Thanks 🙂]

[Cleoriff · Accepted solution]

@JonMarchant 

Best /quickest way is to go instore with ID. They will sort it. If its a PAYG sim, you need to top up first

Guide How to Top Up (PAYG)