Solved: SAVE or CLAIM

Moxy · ‎07-10-2021

Received a message from O2 o say O2Rewards: Good news: You’ve earned £5.00 of O2 Rewards. Save it for a new phone or claim it as extra credit. Simply text SAVE or CLAIM to 50202 or call us free on 313 I tried calling 313 to no avail. Called 50502 to be told I would be charged for the call. What to do. Margaret

MI5 · ‎07-10-2021

@Moxy

You need to send a text message to 50202 with either the word SAVE or CLAIM depending on what you want to do.

It is a free text to send.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-10-2021

@Moxy

You need to send a text message to 50202 with either the word SAVE or CLAIM depending on what you want to do.

It is a free text to send.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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