S24 Ultra pre order still not processed

[Uber-1148]

I pre ordered the s24 ultra on the 21st yet as of today (launch day) my order is apparently yet to be even processed?

Is anyone else having this issue or has any idea what is going on?

[MI5]

@Uber-1148 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Guide: How to find help & contact O2 

[Jinbob77]

Useless o2 customer services. Got my phone (s24ultra) yet they cancelled my order? How i don't know.  Still cotracted up on my Fold 5 contract. Tried to contact them and got nowhere. Now i'm just sat with both.

[Oxonian]

@Jinbob77 

You need to contact the sales' team to resolve that issue. Contact details are provided in @MI5's post above or in :-

Guide: How to find help & contact O2 

[MI5]

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@Oxonian wrote:

@Jinbob77 

You need to contact the sales' team to resolve that issue. Contact details are provided in @MI5's post above or in :-

Guide: How to find help & contact O2 

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Unsurprisingly also in my post 🙄

[jonsie]