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S24 Ultra pre order still not processed

Uber-1148
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I pre ordered the s24 ultra on the 21st yet as of today (launch day) my order is apparently yet to be even processed?

Is anyone else having this issue or has any idea what is going on?

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MI5
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@Uber-1148 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Jinbob77
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Useless o2 customer services. Got my phone (s24ultra) yet they cancelled my order? How i don't know.  Still cotracted up on my Fold 5 contract. Tried to contact them and got nowhere. Now i'm just sat with both.

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Oxonian
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@Jinbob77 

 

You need to contact the sales' team to resolve that issue. Contact details are provided in @MI5's post above or in :-

 

Guide: How to find help & contact O2 

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MI5
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@Oxonian wrote:

@Jinbob77 

 

You need to contact the sales' team to resolve that issue. Contact details are provided in @MI5's post above or in :-

 

Guide: How to find help & contact O2 


Unsurprisingly also in my post 🙄

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Sfr), Z3 Tablet (Three UK), iPhone 12 Pro Max (EE & Vodafone)
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jonsie
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