Solved: Rolling plan was cancelled without my permision

ichief · ‎09-06-2023

Today i got email that my 2 pay as you go sim accounts rolling plans was cancelled. i didnt gave any order for cancelattion. Please someone explain this to me

MI5 · ‎09-06-2023

@ichief

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 4445 or 0344 8090222 (PAYG).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

MI5 · ‎09-06-2023

@ichief

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 4445 or 0344 8090222 (PAYG).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

ichief · ‎10-06-2023

i called the o2 pay as you go and waited 30 mins but not any solution completely useless customer service

pgn · ‎10-06-2023

Maybe @O2KyleW can help out this afternoon? Look out for a message from him here on the Forum, @ichief

Links to O2 Social Media Team here

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