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Rolling plan was cancelled without my permision

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ichief
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on ‎09-06-2023 22:10

on ‎09-06-2023 22:10

Today i got email that my 2 pay as you go sim accounts rolling plans was cancelled. i didnt gave any order for cancelattion. Please someone explain this to me

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MI5
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on ‎09-06-2023 22:14

on ‎09-06-2023 22:14

@ichief 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 4445 or 0344 8090222 (PAYG).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152089 Posts
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Registered:

on ‎09-06-2023 22:14

on ‎09-06-2023 22:14

@ichief 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 4445 or 0344 8090222 (PAYG).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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ichief
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on ‎10-06-2023 14:58

on ‎10-06-2023 14:58

i called the o2 pay as you go and waited 30 mins but not any solution completely useless customer service

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pgn
Level 77: Grand Master
In response to ichief
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on ‎10-06-2023 17:23

on ‎10-06-2023 17:23

Maybe @O2KyleW can help out this afternoon? Look out for a message from him here on the Forum, @ichief 

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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