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Roaming

Eniko
Level 1: Joiner
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on ‎25-04-2024 19:42

on ‎25-04-2024 19:42

Good evening.

We are on holiday now,in Hungary.

Why my roaming not working in Europe?We have iPad tablet we have 20GB Internet but in Europe not working,why?

Thanks 

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jonsie
Level 94: Supreme
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on ‎25-04-2024 19:48

on ‎25-04-2024 19:48

Change the APN in network settings to::

mobile.o2.co.uk

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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madasaf1sh
Level 79: Lord of the Boards
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on ‎25-04-2024 20:36

on ‎25-04-2024 20:36

@Eniko 

 

Mobile data sims are UK only and do not allow roaming in the EU or anywhere, it is clearly set out in the terms when you signed up.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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