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Roaming in Europe

Lucky1982
Level 1: Joiner
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Please I travelled to Ireland from uk. I want to be able to receive calls and text from my 02 number while on holiday what do I do?

Thanks.

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Cleoriff
Level 94: Supreme
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Hi @Lucky1982 

Have you got a spend cap on your account?

Guide: Spend caps on O2 

You may also have a roaming bar. O2 need to remove them.

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111836 Posts
  • 800 Topics
  • 6581 Solutions
Registered:

Hi @Lucky1982 

Have you got a spend cap on your account?

Guide: Spend caps on O2 

You may also have a roaming bar. O2 need to remove them.

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Lucky1982 

Receiving calls and texts will be free and you can use your UK allowances when in any EU country upto a maximum of 25gb of data per billing cycle.

https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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