on 07-07-2021 13:12
on 07-07-2021 13:13
on 07-07-2021 13:16
on 07-07-2021 13:16
Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"
on 07-07-2021 13:16
on 07-07-2021 13:16
You may have a Roaming bar on your account and you need to ask O2 to remove it. All numbers are in this guide Guide: Coronavirus Community Help and Support
Also try to a manual search for another network.
Veritas Numquam Perit
on 08-07-2021 10:23
on 08-07-2021 10:23
Hi @Alina2 did you manage to figure this out with the suggestions given above?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?