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Return phone

aleeza
Level 1: Joiner
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HI i wanted to return an item that i just bought but when i am trying to contact o2 its not allowing me so i need to know how do i return my item.

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Anonymous
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@aleeza Hi, you can find info on returning an item here: Returning your device | Help & Support | O2

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Anonymous
Not applicable

@aleeza Hi, you can find info on returning an item here: Returning your device | Help & Support | O2

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aleeza
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Hey thanks for replying,

i have tried finding information about return my item but it doesn't help, whenever i click on contact us it brings me back to the same page.

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Bambino
Level 78: King of Kings
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@aleeza It's too late in the day to call. O2's customer service is not 24/7. You need to call in the morning.

Call 202 from your mobile or 0800 032 1402 from any phone or numbers in this link: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



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aleeza
Level 1: Joiner
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Thank you

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