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Reset Phone

KaptinJack
Level 1: Joiner
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Hi I have a Samsung S8 mobile. I have done a hard reset to it as I am going to sell it. It is locked to 02.

Does this mean that the phone is still locked to 02 and would it be classified as unlocked ?

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Enlli
Level 67: Unsung hero
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Doing a hard reset will not remove the carrier locks. It needs unlocking by O2

Guide: Unlocking an O2 phone to use a different SIM card 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

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Enlli
Level 67: Unsung hero
  • 7977 Posts
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  • 1653 Solutions
Registered:

Doing a hard reset will not remove the carrier locks. It needs unlocking by O2

Guide: Unlocking an O2 phone to use a different SIM card 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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KaptinJack
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Thanks Matey for the info ☠️

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