@Kjks92
Make a backup in iTunes so you can restore your new phone from it and not lose anything.
If you are recycling your old phone, you need to turn off find my iphone and sign out of your Apple ID, then do a complete reset of all data on the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
