@lilyrose1
If the payment is showing as pending on your bank account it means O2 don't have, so can't return it.
Only your bank can release those funds back to your account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
