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Reconnect my phone

Molly98
Level 1: Joiner
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My phone was disconnected I’ve paid my bill and 13 hours later I’m still not connected! Why?

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Bambino
Level 84: Resplendent
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@Molly98 If you've only just paid today, it can take 48 hours for the funds to clear O2's account. As we're approaching a very long Bank Holiday it may affect when your payment clears.

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Keep rebooting your phone

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Bambino
Level 84: Resplendent
  • 22943 Posts
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  • 3662 Solutions
Registered:

@Molly98 If you've only just paid today, it can take 48 hours for the funds to clear O2's account. As we're approaching a very long Bank Holiday it may affect when your payment clears.

I DO NOT WORK FOR O2



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