on 09-04-2023 09:02
I'm having real problems with texts coming through repeatedly, sometimes up to 25 times! The sender has only sent it once. It's driving me nuts. I have an oppo phone. Can anyone help?! Please!!
on 09-04-2023 13:18
on 09-04-2023 13:18
@JoMo I doubt that it has anything to do with the make of phone you have, and would also think that it probably has to do with the sender, not you. Speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
on 09-04-2023 13:31
Check here for any local network issues O2 Service Status
If the network isn't registering the message has been sent, it will keep trying to send it.