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Re: Text Message Tips (not sent or received)

KeadyEva
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Hi I've a problem with my phone this morning where I can receive text messages but I can't reply/send out it just comes up a fault message and says Failed on the row. I've tried the steps above but nothing helped this matter.  It's a Samsung A22

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pgn
Level 77: Grand Master
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@KeadyEva - if force-stopping (and clearing cache)  your messaging app does not fix it, and a reboot also does not help, then you need to contact O2 CS (202 on Contract, 4445 on PAYG or via Social media here:

(Twitter | Instagram | Facebook))

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pgn
Level 77: Grand Master
  • 39733 Posts
  • 244 Topics
  • 1797 Solutions
Registered:

@KeadyEva - if force-stopping (and clearing cache)  your messaging app does not fix it, and a reboot also does not help, then you need to contact O2 CS (202 on Contract, 4445 on PAYG or via Social media here:

(Twitter | Instagram | Facebook))

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KeadyEva
Level 1: Joiner
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Thanks did the FB support, not sure what was wrong but reset the network setting, restarted, still didn't work at once but after 15 minutes it did. 

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