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Re: Doro 6880

ChristineH
Level 1: Joiner
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I have purchased a new Doro 6880 mobile phone to replace my old one and I have upgraded my tariff to a rolling tariff. I assumed that I needed only to remove my SIM card from the old Doro phone to the new one, but this does not appear to work.
Do I need a new SIM card, or is there some other way I can get my new phone to work? Please help so that I can use the new phone.
Christine

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MI5
Level 94: Supreme
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@ChristineH 

Your sim should work but there maybe a crossover between you changing tariffs.

A rolling plan also needs a registered card for top ups so may not be setup correctly.

Contact details for O2 PAYG here Guide: How to find help & contact O2 

Rolling plan T&C's here https://www.o2.co.uk/help/pay-as-you-go/rolling-plans

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@ChristineH 

Your sim should work but there maybe a crossover between you changing tariffs.

A rolling plan also needs a registered card for top ups so may not be setup correctly.

Contact details for O2 PAYG here Guide: How to find help & contact O2 

Rolling plan T&C's here https://www.o2.co.uk/help/pay-as-you-go/rolling-plans

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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