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Problem to activate the esim over the Watch 6 classic

279luis
Level 1: Joiner
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on ‎05-09-2023 07:00

on ‎05-09-2023 07:00

Dear all, have anyone yet experienced a problem trying to activate the new esim over the watch ?

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MI5
Level 94: Supreme
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on ‎05-09-2023 08:28

on ‎05-09-2023 08:28

@279luis 

Lots of historical issues unfortunately.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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279luis
Level 1: Joiner
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on ‎05-09-2023 10:19

on ‎05-09-2023 10:19

Thank you to get back to me, it appears to be more on  call regardless the inconvenience.

The good news is, I will receive my replacement and hopefully will work this time around

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