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Problem getting on app as now upgraded gone to a sim only package

Jody1
Level 1: Joiner
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on ‎03-09-2023 10:47

on ‎03-09-2023 10:47

I have a problem getting into my account through app as I have just changed to a sim only package I keep changing my pass word but it keeps saying my email & password do not match up I had this problem before can you check what email you have fir me as I think you could have mis spelt it 

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MI5
Level 94: Supreme
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on ‎03-09-2023 11:26

on ‎03-09-2023 11:26

@Jody1 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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