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Priority sign in for Virgin customers

Jan-P
Level 1: Joiner
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on ‎11-11-2022 09:36

on ‎11-11-2022 09:36

I have been trying to sign in to the Priority  app for two days with my Virgin account and it keeps coming up with ‘something went wrong’. 
Any advice?

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madasaf1sh
Level 78: King of Kings
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‎11-11-2022 09:58 - edited ‎11-11-2022 09:59

‎11-11-2022 09:58 - edited ‎11-11-2022 09:59

@Jan-P 

 

It could be the app is still playing up since the issue yesterday.


I would give it over the weekend to get back to normal and try again.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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RafaC
Former Staff
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on ‎14-11-2022 13:30

on ‎14-11-2022 13:30

Hey @Jan-P were you able to sign in already?

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