cancel
Showing results for 
Search instead for 
Did you mean: 

Primary sim 1 & 2

Aw7
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

It says I have a primary sim 1 and primary sim 2. I don’t understand why this is, primary 1 constantly has no service and primary 2 works for calls and iMessage but not normal text messages. 

Message 1 of 2
2,029 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152090 Posts
  • 651 Topics
  • 28927 Solutions
Registered:

@Aw7 

iPhones can have 2 sims inserted, but it looks like you just have a sim in slot 2. 

Using Dual SIM with an eSIM – Apple Support (UK)

If sms aren't sending you need to check this guide Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
2,017 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 152090 Posts
  • 651 Topics
  • 28927 Solutions
Registered:

@Aw7 

iPhones can have 2 sims inserted, but it looks like you just have a sim in slot 2. 

Using Dual SIM with an eSIM – Apple Support (UK)

If sms aren't sending you need to check this guide Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
2,018 Views