on 03-05-2022 16:23
Hey
I am trying to view my previous detailed bill from February but every time i go onto the previous bill page, it will show my current bill and then when i go to amend it, nothing updates
Trying to view historic phone charges
Any one got a solution?
on 03-05-2022 16:38
Check this guide Guide: How do I get to the 'Download Bill' page?
on 03-05-2022 20:18
It seems to be down at the moment, i get this when i click the link
on 03-05-2022 20:20
on 03-05-2022 20:20
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
on 03-05-2022 20:20
on 03-05-2022 20:20
That is an authentication error, from what I can tell.
Have you tried a different browser or clearing all cookies and temporary files?
on 03-05-2022 20:22
on 03-05-2022 20:22
@Rob123412412412 There has been a problem with the O2 site the last few days. It's possible that all the issues haven't been resolved yet. If you still don't have access tomorrow, contact customer service.
Call 202 from your mobile or 0344 809 0202 or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255