Solved: Premium texts

Brendmay52 · ‎03-01-2022

Hi I have tried to stop the messages by responding STOP but it won't let me send them. What do I do? I think its something to do with my settings but I don't know what?

MI5 · ‎03-01-2022

@Brendmay52

It may be a spend cap Guide: Spend caps on O2

Some guides here Guide: Have you fallen for or been conned into a premium rate scam? What to do next

Guide: Tips to avoid unexpected charges on your bill

https://payforitsucks.co.uk/

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-01-2022

@Brendmay52

It may be a spend cap Guide: Spend caps on O2

Some guides here Guide: Have you fallen for or been conned into a premium rate scam? What to do next

Guide: Tips to avoid unexpected charges on your bill

https://payforitsucks.co.uk/

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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