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Porting number to O2

DLacey
Level 1: Joiner
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Hi,

I filled in the online keep my number form', next day called Customer services and they no find it, then did over phone , on day of transfer both old number and temporary o2 number both dont work.

 

Both one on the phone can help me.

 

 

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MI5
Level 94: Supreme
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@DLacey 

Have you tried rebooting your phone?

If using an esim, remove physical sim if fitted.

You need to persevere with O2.

Guide: How to find help & contact O2 

Guide: Migration & porting into O2 

Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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DLacey
Level 1: Joiner
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I lost service 8 hours ago, phones been rebooted 100 times, just phoned ee they confirmed porting complete no longer in there control

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MI5
Level 94: Supreme
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Registered:

As advised above @DLacey 

Contact O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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