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Ported number from EE to O2

Liz12
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Hoping someone can help, I have just joined O2 from EE my number was ported over today from EE and sim was disconnected. O2 sim is working and I can make calls & send texts which show as my transferred number. The number in my O2 account has also changed to the number I had with EE.
The problem is nobody can call me on the ported over number they are getting a message saying it’s an invalid number & also I am not receiving texts or WhatsApp’s.
I use this number for work so really need to be able to receive calls!
I’ve switched it off & on about 20 times but still no joy!
Message 1 of 26
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Szabi-01
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@Cleoriff @O2Lisa everything working fine many thanks. My issue has been sorted thank you slight_smile
Message 21 of 26
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O2Lisa
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I've posted on the other thread confirming it's all working now @Cleoriff smile

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Message 22 of 26
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O2Lisa
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You're welcome @Szabi-01, have a lovely weekendsmiling

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Message 23 of 26
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Szabi-01
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@O2Lisa, thank you, wish the same slight_smile
Message 24 of 26
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Cleoriff
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@O2Lisa wrote:

I've posted on the other thread confirming it's all working now @Cleoriff smile


Thanks @O2Lisa thumbsup

Veritas Numquam Perit

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Message 25 of 26
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JoeD1020
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Is there any chance you can do the same for mine? I have ported from Three and everything is working fine. My partner Alex is on my account and she ported from EE but is not reviewing any calls from EE numbers. We have called CS 10 times and getting fobbed off all the time. We have until Friday until the 14 days is up and will be cancelling if it isn’t sorted before then. Any chance you can help at all???

Message 26 of 26
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