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Ported in but no texts or data

JkY
Level 1: Joiner
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on ‎05-08-2021 12:11

on ‎05-08-2021 12:11

I moved to o2 recently, my number ported in on Tuesday but I dont have text or data

 

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MI5
Level 94: Supreme
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on ‎05-08-2021 12:21

on ‎05-08-2021 12:21

@JkY 

Reset network settings and reboot phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TheresaV
Former Staff
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on ‎10-08-2021 12:28

on ‎10-08-2021 12:28

Hi @JkY did the advice above help in sorting this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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