Solved: Poor signal since switching to new 5G phone

emmaillidge · ‎11-07-2022

I've recently upgraded to Google Pixel 6 from my Huawei P30 Pro and my signal has been awful ever since, particularly in public places. I've compared mine with other 02 users at the same venues and mine is considerably worse. Please help?

MI5 · ‎11-07-2022

@emmaillidge

%g is still new and may not be fully up and running in all areas, so try turning off 5g where you struggle and just use 4g.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-07-2022

@emmaillidge

%g is still new and may not be fully up and running in all areas, so try turning off 5g where you struggle and just use 4g.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

madasaf1sh · ‎11-07-2022

@emmaillidge

Every phone uses a different algorithm to show the signal strength, so 1 bar on for example a Pixel 6 is 2 bars on a Huawei and 3 bars on an iPhone

There are a few bugs on the Pixel Range that are being fixed by Google as time goes by, and on my Pixel 6 Pro the signal strength indicator I tend to ignore it seems to be very fluid.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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