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Poor signal and Internet - Samsung S20 Ultra

BacardiMan
Level 1: Joiner
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I have recently moved from Virgin to O2.  I now have a poor signal inside my house, i get one bar at best (some calls simply do not connect) and outside, internet around my local area is very poor.

Do i need to check any settings as the coverage checker states i shouldnt have an issue.

 

Thanks

 

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LeeS1980
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Likewise I’ve moved from EE and wish I hadn’t, the signal is terrible, I’ve decided to cancel my contract and will be going back to EE where I could get 5G, I’m only getting 3G with glimpses of 4G 

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MI5
Level 94: Supreme
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@BacardiMan 

Check guide here Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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