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Poor reception at home. Calls keep cutting out

Robsw19
Level 1: Joiner
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Hi Tech Support,

 

Can someone contact me urgently?  I have really poor reception using my new o2 sim. Calls keep cutting off at home.

 

Thanks,

Rob

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MI5
Level 94: Supreme
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Registered:

@Robsw19 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

Have you tried wifi calling ?

Wifi and 4G Calling explained | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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Bambino
Level 85: Esteemed
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@Robsw19 This not O2. This is a customer community. If you have poor reception indoors look into using WiFi calling: Wifi and 4G Calling explained | O2

I DO NOT WORK FOR O2



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Message 2 of 4
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MI5
Level 94: Supreme
  • 150729 Posts
  • 645 Topics
  • 28710 Solutions
Registered:

@Robsw19 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

Have you tried wifi calling ?

Wifi and 4G Calling explained | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
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Robsw19
Level 1: Joiner
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  • 1 Topics
  • 0 Solutions
Registered:

thank you

Message 4 of 4
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