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Atkinson31
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Got phone for my son and 02 thought I was upgrading which I wasn't as I told them phone was for someone else so when phone came they had put my number on new phone so rang 02was on phone for 2hrs asking for my number to be transferred back to my phone said he couldn't do it now both phones are off said new sums are coming but I just wanted new SIM for son and my number transferred back

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MI5
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@Atkinson31 

All you had to do was put the sim back into your phone.

You'll need to wait for new sims to arrive now in the post.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

@Atkinson31 

All you had to do was put the sim back into your phone.

You'll need to wait for new sims to arrive now in the post.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Atkinson31
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My son's SIM is different to mine so could not put it in my phone

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MI5
Level 94: Supreme
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There's always a way, either with adaptors or a sim swap @Atkinson31 

All sims are triples so different sizes can be used too.

3-in-1-SIM.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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