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Sorcha1
Level 1: Joiner
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Hi  my iPhone is not receiving incoming calls it’s going straight to voice mail I can ring out and have 4g 

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

 

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MI5
Level 94: Supreme
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@Sorcha1 

Try turning off voicemail to see if it changes anything Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Martin-O2
Community Manager
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Did you manage to get this one sorted out @Sorcha1

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