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Miche · ‎18-08-2021

My sons phone has been saying this message for the past 4 hours Downloading Do not turn off target it’s a Samsung S6

MI5 · ‎18-08-2021

What was he doing just prior to this message?

It's usually safe to just reboot the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎18-08-2021

@Miche

What was he doing just prior to this message?

It's usually safe to just reboot the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-08-2021

I WOULD DEFINITELY DO A REBOOT AS THE PHONE MAY BE TRYING TO DOWNLOAD A SECURITY PATCH OR A LINK WHICH IS NO LONGER AVAILABLE

sorry for the cap locks

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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