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Jennyyo
Level 1: Joiner
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on ‎04-09-2023 14:38

on ‎04-09-2023 14:38

Have tried to change password as forgotten mine. It says it’s sent a figured code to my phone but it’s not sending it to my phone number but to one I’ve never had

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MI5
Level 94: Supreme
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on ‎04-09-2023 14:46

on ‎04-09-2023 14:46

@Jennyyo 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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