02-12-2023 13:41
This virtual assistant is annoying, i have just came to 02 if its not sorted today i am leaving
02-12-2023 13:42
I need to speak to a human
02-12-2023 13:44
@Danny73 This is not O2. This is a customer community. See this guide: Migration & porting into O2 - O2 Community
If you need to speak to customer service:
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
02-12-2023 13:52
Well, number swaps don't take place on weekend
02-12-2023 13:53
02-12-2023 13:53
@Enlli wrote:Well, number swaps don't take place on weekend
Internal migrations can.
It's porting that doesn't.