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Phone not working g

Nznd
Level 1: Joiner
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Hi looking to see if someone can help I got the payment team to put a hold on my bill until the 19th phone was working fine then today randomly stopped letting me place any calls/texts and I can’t get any incoming either which isn’t good when you are waiting on calls because you have three sick kids!! Any help ??? I can’t phone o2 as it is not letting me call

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Bambino
Level 84: Resplendent
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@Nznd Instructions on how to download Skype to call 0800 number for free can be found in this link: Guide: Coronavirus Community Help and Support 

You can then call the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 22938 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Nznd Instructions on how to download Skype to call 0800 number for free can be found in this link: Guide: Coronavirus Community Help and Support 

You can then call the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2



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