cancel
Showing results for 
Search instead for 
Did you mean: 

Phone not updating to new number

BP30
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I ordered a new sim and gave my PAC code when ordering to keep the same number.

My o2 account is saying the correct number but my iPhone is showing the wrong number - what can I do?

Message 1 of 5
1,751 Views
4 REPLIES 4

Bambino
Level 84: Resplendent
  • 22935 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@BP30 

Settings >> Phone >> My number

Change it, save the change, and reboot

Did you do a sim swap? SIM Swap: a mini guide (incl eSim) - O2 Community

 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 5
1,743 Views

BP30
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks! I'v tried doing that but it won't save, it just immediately reverts back to the other number.

Message 3 of 5
1,724 Views

madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@BP30 

Try these options

Try restarting your phone (Restart your iPhone, iPad, or iPod touch - Apple Support), and if that doesn't help try settings/general/reset - reset network settings. You will have to re-enter Wi-Fi passwords, but won't lose any data.

If you are having trouble with saving your phone number when messaging or facetimeing, go to Settings >Messages>Send & Receive. In the "You can be reaches" section, there should be a check mark next to your phone number.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 4 of 5
1,709 Views

RafaC
Former Staff
  • 1774 Posts
  • 157 Topics
  • 4 Solutions
Registered:

Hey @BP30 were you able to sort it out?

Message 5 of 5
1,698 Views