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Password Phone lock

Oldlady72
Level 1: Joiner
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on ‎15-11-2021 20:44

on ‎15-11-2021 20:44

I need help i had my new phone on Friday, but because  my great grandchildren got hold of it i put a password on to lock it and i've forgotten the password,i put a fingerprint on as well but it wants the password and i can't remember it

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TallTrees
Level 49: Rootin' Tootin' 
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on ‎15-11-2021 20:50

on ‎15-11-2021 20:50

Hi this may help  @Oldlady72 

You can reset your own password via My O2 under the section 'Forgotten password' http://www.o2.co.uk/myo2



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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on ‎15-11-2021 22:22

on ‎15-11-2021 22:22

@Oldlady72 

What phone do you have?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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