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Paid my bill but my conne ticket is n hasn't came back on

Paige1111
Level 1: Joiner
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Hi I have paid my phone bill which was overdue however my connection for calls texts and data haven't returned if possible could my connection please be returned thanks 

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MI5
Level 94: Supreme
  • 151673 Posts
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Registered:

@Paige1111 

It can take up to 48 hours to reconnect and you may need to reboot your phone 

.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Paige1111 

It can take up to 48 hours to reconnect and you may need to reboot your phone 

.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
318 Views