Due to change in circumstances with work we are moving from O2 to our own respective suppliers. On Friday we requested PAC numbers to get the ball rolling of which we were given one PAC for the 5 numbers on the account.
On Saturday I received my SIM from Sky...activated the SIM and gave them the PAC and my number that I wanted to transfer. Yesterday, same process but with SIM for my parents...and provided their numbers.
Today, I got a message from my boss (brother) saying that his number had been transferred...and was now not active number. At no point did I give Sky any other numbers than my own and my parents.
Basically, my brother needs his number for work and has had it for 27 years and someone, somewhere, be it Sky or O2 has done something wrong with the transfer.
Upon calling O2 they have said that 4 numbers had been transferred. Why? How did this happen?! Where did they get the other number from as I only provided the three that needed porting (of which I have email confirmations of)?!
