PAC code problem

[RH6]

Hi, I ordered a new SIM and used the O2 online form to register my PAC code. A week later my phone number still hasn't transferred from my old SIM card onto my new SIM card. Please can someone help me with this?

[madasaf1sh · Accepted solution]

@RH6 

Have a look at this guide, as if you didnt get a text with a date on it, from either network, it hasnt been processed. 

Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this as well