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PAC Number Changeover

Dougman
Level 1: Joiner
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Hi.

 

Do I need both my old and new phones to be turned on for the number port to take place? I moved to o2 from EE and supplied my PAC, the number is due to port today. Unfortunately my old phone is in for repair as it won't turn on.

 

When I call the number that is being transferred I get o2 voicemail so it would seem that the number has been ported although it has not switched on the new phone yet.

 

TIA

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Enlli
Level 21: Regular
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No you will be OK. Sounds if it is going through.

Try rebooting your new phone.

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Enlli
Level 21: Regular
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No you will be OK. Sounds if it is going through.

Try rebooting your new phone.

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jonsie
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You only need the new phone and sim switched on

Keep rebooting periodically until the port takes place

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Dougman
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Thanks for that.

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captHedge
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@Dougman  Did the port complete ? I am also waiting for and EE to O2 port to happen - in the same place but not happened yet.... just wondering on the timeframe to complete

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Dougman
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 Hi captHedge.

 

Yes, i went through at about 6pm, phone service was off for about 45 minutes then a few restarts and it worked.

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